Frequently Asked Questions
Everything you need to know about your beauty journey with Possible.
Are your products cruelty-free and vegan?
Yes, all Possible products are 100% cruelty-free and vegan. We never test on animals and ensure all our ingredients are ethically sourced.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return it for a full refund or exchange, provided the product is at least 50% full.
Are your skincare products suitable for sensitive skin?
Absolutely. Our formulas are dermatologist-tested and free from harsh parabens, sulfates, and synthetic fragrances to ensure they are gentle on all skin types.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.